Returns and Order Issues
Every record is photographed, graded, and described individually. The record shown in each listing is the exact copy you will receive.
PROBLEMS WITH AN ORDER
If your order arrives damaged, you receive the wrong item, or a record is materially different from its description, please make contact within seven days of delivery.
Include your order number, a brief description of the issue, and photographs when applicable.
RESOLVING THE ISSUE
Each situation will be reviewed individually. An appropriate solution may include a partial refund, approved return, replacement when available, or full refund.
Please do not send an item back before receiving return instructions.
OTHER RETURNS
Because every record is individually listed and photographed, returns are not accepted for change of mind, accidental purchases, or items purchased without reviewing the description and grading information.
Approved returns must be sent back in the same condition in which they were received.
SHIPPING DAMAGE
Please keep the record, jacket, packaging, and shipping materials until the issue has been resolved. Photographs of the package and damaged item may be needed for a shipping claim.